User Data Deletion Instructions

Data Deletion Request for Facebook Login

This page provides instructions for users who have registered or logged in using Facebook (Meta) to request deletion of their account and associated personal data from our service. We are committed to respecting your privacy rights and complying with applicable data protection regulations.

What Data Can Be Deleted

• • Your account profile information (name, email address, phone number if provided)
• • Facebook Login identifier and associated authentication tokens
• • Account activity logs and login history
• • Preferences and settings you configured
• • Any personal data collected during your use of our service

Data That May Be Retained

• • Transaction records required for accounting or legal compliance purposes (retained for 7 years as required by law)
• • Data necessary to prevent fraud or maintain platform security
• • Anonymized or aggregated data that cannot identify you

How to Request Data Deletion

To request deletion of your account and personal data, please send an email to:

Required Information in Your Email

• • Your full name (as registered in our system)
• • Your registered email address
• • Your Facebook account name or Facebook User ID
• • A clear statement: 'I request deletion of my account and all associated personal data'
• • Today's date

Email Template Example

Subject: Data Deletion Request

Dear Once Hit Support,

I request the deletion of my account and all personal data associated with it.

Account Details:
- Full Name: [Your Name]
- Registered Email: [Your Email]
- Facebook Account Name / ID: [Your Facebook Name or ID]
- Request Date: [Today's Date]

I understand that this process may take 7–14 business days to complete.

Thank you,
[Your Name]

Processing Timeline

Upon receipt of a valid data deletion request, we will: 1. Verify your identity and account ownership (1–2 business days) 2. Process the deletion of your personal data from our active systems (2–5 business days) 3. Purge your data from backups within the retention period allowed by law (up to 14 business days total) You will receive a confirmation email once your data deletion is complete.

Legal Data Retention

Certain data may be retained in accordance with applicable laws and regulations: - Financial records: Retained for 7 years as required by accounting regulations - Law enforcement requests: Data retained as required by legal process - Fraud prevention: Necessary data retained to maintain platform security After fulfilling legal obligations, all remaining personal data will be permanently deleted.

Your Rights

You have the right to request: - Deletion of your personal data - Confirmation that deletion has been completed - Information about what data was deleted - Restoration of data in case of accidental deletion (within 30 days of request)

Contact Us

For any questions or concerns regarding this data deletion process, please contact: